At UpStrivePro ("UpStrivePro", “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website [www.upstrivepro.com] (the “Site”).

1. Information We Collect

We may collect various types of information, including:

Personal Information: Such as your name, email address, phone number, and any other information you voluntarily provide through forms or correspondence. When you subscribe to a newsletter, create an account, make a purchase or request information from UpStrivePro, we will ask for things like your name, contact (including email address and phone number), billing, shipping and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also provide similar information. If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by you obtaining their consent).

Usage Data: Information about how you interact with our Site, including IP address, browser type, device information, and pages visited.

Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience. (See Section 4: Cookies for details.)

2. How We Use Your Information

We may use the information collected for purposes such as:

- Providing, operating, and maintaining our Site

- Responding to your inquiries and providing customer support

- Sending updates, newsletters, or marketing communications (with your consent)

- Improving our website, products, and services

- Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

Service Providers: Trusted partners who assist in operating our website and services, under confidentiality agreements.

Legal Requirements: If required by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as permitted by law.

For Connections to Social Networks and Third-Party Services: If you connect third-party services to the Platform you are agreeing to provide information about you to the third-party services under their respective terms and privacy policies. For example, if you choose to connect your YouTube account to the UpStrivePro Services, this connection uses YouTube’s API services, and the Google Privacy Policy (located here) will apply to you. If you have authorized us to access your information via the YouTube API services, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the Google security settings page, located here.

4. SMS Communications & Consent

By providing your phone number through our website forms, chat features, appointment scheduling pages, or other communication channels, you consent to receive SMS text messages from UpStrivePro. These messages may include responses to inquiries, appointment confirmations and reminders, service updates, and occasional promotional communications related to our services.

SMS messages are only sent to individuals who have voluntarily provided their phone number and agreed to receive text communications from us.

Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply according to your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, you may reply HELP to any message or contact us directly through our website.

We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

- Remember your preferences and settings

- Analyze website traffic and usage

- Improve Site functionality and user experience

You can modify your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some features of our Site may not function properly without cookies.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

- Access, update, or delete your personal information

- Object to or restrict the processing of your data

- Withdraw your consent at any time

To exercise your rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

We do not knowingly collect, use, disclose, sell, or share Personal Information from children under 16. If we learn that we have collected the Personal Information of a child under 16 we will take steps to delete the information as soon as possible. If you are under 16, do not provide any information about yourself to UpStrivePro, including your name, address, telephone number or email address. If you become aware that Personal Information of a child under 16 years of age has been provided, please let us know using one of the methods provided under the “CONTACT US” section below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: 206.203.5355

Mailing Address: PO Box 3511 Federal Way, WA 98063